Privacy Policy

Your Privacy Is Important To Us

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ronnieandco.com (the “Site”).

 

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

  

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

 

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We will endeavor to take steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If you discover this information to be incorrect, you may contact us to have the information corrected.

 

Changes to our Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

Complaints

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@ronnieandco.com. Alternatively, you can use the following postal address:- Ronnie & Co, PO BOX 2381, Mansfield DC, QLD, 4122.

 

 

Based on 315 reviews
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Perfect Diary

Loving my new 2024 Planner, really helps me to be more organised.
Paper quality is great and the layout of each day is so practical.

Amazing, this is exact layout I wanted on my planner it is perfect. Size is great easy to take around with me and just elegant. Will purchase again in the new year.

2nd purchase

Love my diary - perfect size and fantastic quality. Second year of buying and will be lining up for 2025. Great service and fast delivery

D
Planner Stickers | Pink Foil
Danielle Blackburn

I love these!! They go great with my planner!

Amazing product and best service!

This planner is so functional, practical and easy to use. Very happy with my purchase and the best customer service I’ve ever received. Thank you so much for delivering my planner so quickly on such short notice. I’m obsessed!

Planner cover A5 Teal

Absolutely love my planner cover! It's looks & feels great and protects my planner. The pen loop and pockets are handy for being on the go. Definitely recommend 👌

Simply the Best 💕

Absolutely loving my A5 blush diary, best I’ve ever owned thank you Ronnie& Co 💕

Sticky notes

Have found these really useful when planning, to move tasks around, and helps to work out where you can fit things in. Great quality, without the adhesive on the reverse ripping your page when you move them around. Great product.

Great buy

Great quality, makes it really easy to jot everything down I need to get done during the day

LOVE!

This pen loop is such an amazing idea and you can use it on most diaries or other books.
As a person who often loses their favourite pens… this is a wonderful addition to my stationary haul.

Gorgeous!

This bundle really excited me. As a school teacher I use diaries quite often and I love just how simple and pretty the aesthetic of this diary is. The soft cover for the dairy is amazing, and you can use it over and over again as it doesn’t have a year dated on it!
The stickers to put in the diary are very cute and fun to use if you are a lover of organising and planning.
My favourite purchase by far of 2024.

Great planner

Just received my A5 planner and so happy with it!! I have just started using it and it has everything you need to organise your day/ week. Great work guys :)

Perfect Diary

Love the size of the A5 planner, still heaps of room on each page to write down appointments etc. this planner is one of the best I have seen with its page layouts (love that you can see the entire week) and generous spacing. Keen to start using & will definitely be back for the 2025 planner next year!

Beautiful Teal A4 Diary

Thankyou so much Ronnie and Co for the beautiful diary!
The layout is extremely clean and clear making it easy to plan and follow the weekly view!
I will definitely continue to use this diary in the coming years!

It's beautiful!

Love the colour!
Love the thick paper!
The size is perfect for what I need.
Thanks for a great 2024 planner :)

Really wanted the teal colour so messaged and asked if they would get stock back in. Really fast reply, told me unfortunately not but I got the light blush instead and it’s stunning. Perfect amount of space for each day, best planner I’ve ever had!

A5 Planner

Love all Ronnie and Co diaries. I give one to a friend every year for her birthday, and she absolutely loves it and the design is so elegant

Awesome organisation

Love the layout. So easy to view and keep organised. Many thanks!

Five Years and Counting 🩷

I purchased my first Ronnie and Co A5 Planner five years ago and have never looked back.
It has a special place on my kitchen bench and I start my day with a hot coffee in hand and planner open and at the ready.
It keeps me ahead of my day!
Forgetting school dress up days and tuckshop rosters are a thing of the past 🙂
I have kept my past planners and it’s surprising how often I refer back to them.
I am a devoted customer for life 📚🙂

L O V E this Diary!! Love the simplicity of the layout and that I can plan my day, month and year. Will definitely be buying it again next year.

Best planner I've owned

Love the sleek design and the handy pocket at the back. The week to a view layout is excellent. I've chopped and changed over the years using different brands though this is the best planner I've owned. My previous one survived lots of hard wear in the handbag etc. Highly recommend.

Love my A4 Diary!

This is my first Ronnie & Co and it won't be my last! Absolutely love this diary the weekly lay out is amazing and the quality is next level. Thank you for producing the best diary I have ever used.

Exceeded expectations!

My very first Ronnie & Co diary and I love it. Colour was correct and the paper stock not whimsy. Packaging was lovely and delivery fast!

So Chic!

Love my 2024 planner and in the black, it is so chic! I specifically love the vertical weekly spread as this makes so much sense to my brain!